Refugee Services Resettlement Program Manager
The Refugee Services Resettlement Program Manager is responsible for managing the cooperative agreements originating with the USCCB/MRS, i.e., Reception & Placement, Match Grant, in addition to Wilson/Fish project. This position provides supervision for resettlement specialists and case managers in the appropriate distribution of services according to the terms of the agreements.
Procure and secure rentals for arriving refugees.
Provide administrative support and supervisory assistance for resettlement specialists, Match Grant, and Wilson/Fish case managers.
Establish regular staff meetings to assure proper communication among all programs and staff for smooth program coordination.
Provide ongoing training for resettlement and Wilson/Fish case managers orienting them to program objectives, services and procedures.
Assist staff with accurate and complete documentation and filing of all case management services.
Conduct staff performance appraisals annually.
Develop monthly and quarterly reports and completing all required reports on time.
Develop close working relationship with other department program managers.
Develop and achieve goals and objectives of the refugee resettlement program on behalf of the agency.
Comply with all policies and protocols of the agency and the department.
Monitor revenue and expenses on a regular basis.
Review and authorize all expense and mileage requests from staff.
Ensure all program expenditures are properly documented.
Qualifications & Experience
Excellent communication and interpersonal skills.
Excellent organizational skills.
Training, education and experience with case management techniques.
Ability to conduct self professionally while maintaining sensitivity to the cultural background and individual needs of a diverse staff.
Familiarity with populations, providers and employers in San Diego County.
Ability to maintain accurate files and documentation.
Computer competency in Windows, MS Word and Excel.
Commitment to the mission of the agency and program.
Ability to represent Catholic Charities in a professional manner.
Employment Status: EXEMPT
Work Schedule: 40 hours per week, Monday through Friday (Some weekends possible), 8:00 AM to 5:00 PM (occasional evenings).
Salary: $52,000-$54,000 DOE
How to Apply
Email Resume to:
PO Box 121831
San Diego, CA 92112-1831