ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

* Provides leadership and oversight for the day-to-day management of human resources.

* Directs the agency’s recruiting, selection and staffing program. Ensures that agency management maintains appropriate hiring practices. Ensures that supervisors are selecting or rejecting applicants in conformance with legal requirements.

* Counsels staff, supervisors and management in order to attempt to resolve employee-related

problems.

* Oversees the implementation and administration of employee benefit programs.

* Oversees payroll administration to ensure compliance with government regulations and Agency policies and procedures.

* Reviews and approves disciplinary actions recommended by supervisors. May consult with agency legal counsel to address issues that may involve legal ramifications.

* Interprets and administers agency rules and regulations in a fair and equitable manner.

* Establishes and reviews salary levels to maintain equity within the salary structure. Determines resolutions to complex pay problems and issues.

* Counsels employees and management on applicable agency policies and state and federal law pertinent to employee relation issues.

* Receives complaints from employees and management and attempts to negotiate resolutions of problems. Ensures that allegations of misconduct and performance issues are appropriately documented and followed up on.

* Develops, oversees and monitors the performance evaluation system, based on established criteria.

* Works with Department Directors to review and revise new and existing job descriptions.

* Oversees disciplinary process within the agency to ensure actions are implemented in a fair and consistent manner. Directs the development of agency policy in various areas of employee relations, including discrimination and sexual harassment.

* Responsible for development and implementation of new employee orientation program.

* Directs the investigation of complaints filed within the agency and charges filed through state and federal agencies. May consult with legal counsel. Reviews and recommends a course of action to the Executive Director.

* Administers the EEO and Affirmative Action programs for the agency and is the designated EEO officer for the agency.

* Directs and oversees the personnel and medical records for all employees ensuring compliance with state regulations maintaining strict confidentiality of information and documents.

* Establishes and directs agency safety program including safety meetings, safety inspections, accident investigations and training.

* Compiles and updates the employee handbook.

* Confers with management to determine training and development needs and develops long range programs accordingly.

* Compiles required reports and correspondence.

* Serves as a member of the EMT, ALC and Health and Wellness adivisor.

* Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Manages one subordinate supervisor who supervises a total of three employees in the Reception. Is responsible for the overall direction, coordination, and evaluation of this area. Also directly supervises one non-supervisory employee.

Bachelor's degree (B. A.) from four-year college or university; plus a minimum of seven years non-profit experience including two years of human resources management level experience and/or training; or equivalent combination of education and experience. Extensive knowledge of employment laws and practices. Strong organizational, supervisory and administrative skills. Excellent Computer skills in Microsoft Office Software.

Desired: Master's Degree in Human Resources Management or related field. Experience in social services environment. Bi-lingual (English/Spanish

Desired: Bachelors Degree in Social Work; bilingual English/Spanish

Assist volunteers with meal service and other activities; monitor and observe behaviors of participants.

Provide residents with information and referrals as needed; record and maintain staff attendance records; provides coaching to assigned residents; maintain sign-in logs and other record keeping tools/procedures; provide socialization activities as needed; maintain and distribute supplies; maintain facility and teach standards of cleanliness to residents; teach life skills (e.g. how to use showers, laundry facilities, maintain environment, resolve conflicts, negotiate social service delivery system, etc.); laundry linens of outgoing residents as needed; secure facility prior to leaving for the day.

Maintain and enforce program limits, policies and procedures; conducts entry-bed client interviews/intake procedures and orientations for new residents.

Demonstrated experience leading a team; ability to effectively present information to residents and other employees of the agency; ability to read and comprehend simple instructions, short correspondence, and memos; ability to deal with problems involving concrete variables in standardized situations; ability to work independently and in a team environment; demonstrated creative problem solving skills.

PREFERRED: Bachelors Degree (B.A.) from four-year college or university

Monitor and observe behaviors of participants; provide residents with information and referrals as needed; record and maintain attendance records; provides coaching to assigned residents; maintain sign-in logs and other record keeping tools/procedures.

Provide socialization activities as needed; maintain and distribute supplies; maintain facility and teach standards of cleanliness to residents; teach life skills (e.g. how to use showers, laundry facilities, maintain environment, resolve conflicts, negotiate social service delivery system, etc.); laundry linens of outgoing residents, as needed; secure facility prior to leaving for the day.

Maintain and enforce program limits, policies and procedures; conducts entry-bed client interviews/intake procedures and orientations for new residents; assists with case management duties.

Maintains consistent presence in the residence; report and keep management apprised of issues, problems, complaints and/or concerns expressed by the residents of the shelter or related to staff members; make accurate reports to supervisor of incidents; monitor's residents' activities of daily living; participates in weekly Residents' Meeting.

Completes assigned shift duties.

Preferred: Bachelor's degree (B. A.) from four-year college or university.